Just tried to book travel for an upcoming family trip. I say "tried" because it was 55 minutes in the making before I was cut off and then additional 30 minutes while trying to recreate the travel scenario for two other agents. (Yes, I timed the calls and no, I could not do online due to they type of reservations.)
After all of that, I received only three of the four travel confirmations via email and had to spend another 15 minutes confirming the fourth.
WHO HAS THAT MUCH TIME TO SPEND MAKING RESERVATIONS? Isn't there a better way?
PLEASE tell me the best way to book travel for a busy, multi-minding woman!
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